MacFarlane IT Services: Support

As always MacFalane IT is here to help, if there are any issues we are always available to discuss matters with you.

Helpdesk for Client Support

Log in to our Client Support Helpdesk for help and advice on any of our services.

https://macfarlaneit.portal.mspmanager.com

Cloud Based Backup Information

Instructions for the automatic deployment instructions for Backup professional:

• Download the Backup Manager for Windows
• Run the downloaded installation package
• Installation package name: bm3af3b717-8a8d-4c91-a0e6-e24b4d6cd044213025.exe
• Do not change the installation package name. The package name uses unique identifiers to install Backup Manager for the customer MacFarlane IT Services Ltd (pete.robinson@macfarlaneit.co.uk).
• After installation the device will automatically appear in our All devices dashboard.

Automatic deployment instructions for Backup professional

Linux (64-bit)
Run the downloaded installation package
Installation package name: bm3af3b717-8a8d-4c91-a0e6-e24b4d6cd044213025.run

Do not change the installation package name. The package name uses unique identifiers to install Backup Manager for the customer MacFarlane IT Services Ltd (pete.robinson@macfarlaneit.co.uk).

After installation the device will automatically appear in your All devices dashboard.

MacOS

Download the Backup Manager for macOS
Run the downloaded installation package
Installation package name: bm3af3b717-8a8d-4c91-a0e6-e24b4d6cd044213025.pkg
Do not change the installation package name. The package name uses unique identifiers to install Backup Manager for the customer MacFarlane IT Services Ltd (pete.robinson@macfarlaneit.co.uk).

After installation the device will automatically appear in your All devices dashboard.

Get Support

Click on the link below to automatically download our support application.